Questions people actually ask
If the answer is not here, the support server is the fastest way to reach somebody.
I added the bot and nothing happens.
Most features do nothing until you turn them on — that is deliberate, and the docs page marks the few that start on. Type the feature’s name, like
/welcome: one message shows what is set and what is still missing, lets you pick each thing, and has the button that turns it on.It says it cannot ban or timeout someone.
Discord will not let any bot act on a member whose highest role sits above the bot’s own, and no permission overrides that. Open Server Settings, then Roles, and drag sick above the roles you want it to manage. This is the step almost everybody skips.
Do you read our messages?
No. Not one message anybody sends in your server is stored in our database, with no exception at all. A ticket transcript is built from the history Discord itself holds, at the moment somebody asks for it, and posted straight back into your server as a file — none of it is kept here. There is no interface anywhere that would let the people running the bot browse your server.
Does the CAPTCHA send my members to a third party?
No, and this is the reason it was built rather than bought. The image is drawn inside the bot process, so nobody is handed your members’ addresses in exchange for a score. The separate VPN check — off unless a server turns it on — does look an address up with proxycheck.io once, and the privacy page says exactly what it sends and keeps.
Why does the invite ask for so many permissions?
The invite asks for exactly 29 permissions, and that list is generated from what the code declares rather than typed out. Administrator is not among them. You can untick any of them, and a feature’s own command tells you later if it needs one you removed.
Can I use text commands instead of slash commands?
Yes. Every command works both ways from one definition, so they cannot drift apart. The prefix is yours to choose with
/prefix. There is no exception: the commands that ask for longer answers open a form from a button, which works whichever way you started.Is it free?
Yes — every feature works for free, at generous limits, with no vote-locking. Premium only raises those limits and adds a few extras; nothing a server needs is locked behind it.
How do I get my data deleted?
Remove the bot and everything held for that server is deleted thirty days later, automatically. The delay is deliberate: most servers that remove it are about to add it straight back with different permissions, and an instant deletion would take every setting and every moderation record with it. If thirty days is too long, a server owner or administrator can ask in the support server and have it done immediately.
Something is broken, or I want a feature.
Ask in the support server. If the bot has thrown an error at you it will have given you a reference — quote it, and it can be found in the logs exactly.
Still stuck? Ask in the support server and somebody will answer. discord.gg/slob